Privacy Policy | Vikings Don't Cry

Vikings Don't Cry ("we," "us," or "our"), operated by Quiver Full Farm LLC, respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website, completing a waiver, or participating in our experiences, you agree to the terms of this Policy.

1. Information We Collect

Information you provide directly:

Full legal name and date of birth
Mailing address, city, state, and ZIP code
Phone number
Email address
Emergency contact information (where provided)
Signed activity waivers and release of liability documents
Marketing preference information (how you heard about us, occasion type)

Information collected automatically:

Website usage data including pages visited, time spent, and referring URLs
Device type, browser type, and IP address
Cookies and similar tracking technologies (see Section 7)

Information collected through third-party platforms:

When you book through Airbnb, Viator, Get Your Guide, or other platforms, we may receive your name and booking details as provided by those platforms, subject to their own privacy policies.

2. How We Use Your Information

To process and manage bookings and experience participation
To maintain legally required waiver and liability records
To contact you regarding your booking or visit
To send you stories from the forge, farm updates, and news about new experiences (you may unsubscribe at any time)
To improve our website and guest experience
To comply with legal obligations
To protect the safety and security of our guests, staff, and property

3. We Do Not Sell Your Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. Full stop.

4. Who We Share Your Information With

We may share your information only in the following limited circumstances:

Service providers who assist us in operating our business (such as email marketing platforms, waiver software, and booking systems) who are contractually obligated to keep your information confidential
Legal authorities where required by law, court order, or to protect the safety of any person
In connection with a business transfer, merger, or sale of assets, in which case your information would remain subject to this Privacy Policy

5. How Long We Keep Your Information

We retain signed waivers and associated participant records for a minimum of seven (7) years from the date of signing, consistent with North Carolina statute of limitations requirements for personal injury claims.

Email marketing records are retained until you unsubscribe or request deletion. Website analytics data is retained per the settings of our analytics provider. We will delete or anonymize your information sooner upon request where we are not legally required to retain it.

6. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

Right to access — request a copy of the personal information we hold about you
Right to correction — request correction of inaccurate information
Right to deletion — request deletion of your information where we are not legally required to retain it
Right to opt out of marketing emails — unsubscribe at any time using the link in any email we send you, or by contacting us directly
California residents — under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell your data)

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You may disable cookies through your browser settings, though some site features may not function correctly as a result. We do not use cookies to track you across third-party websites for advertising purposes.

8. Children's Privacy

Participants under 18 years of age must be accompanied by a parent or legal guardian, who is responsible for providing any required personal information on behalf of the minor. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of data transmission or storage is 100% secure. We encourage you to contact us promptly if you believe your information has been compromised.

10. Third-Party Links & Platforms

Our website may contain links to third-party sites including Airbnb, Viator, and Get Your Guide. This Privacy Policy does not apply to those platforms. We encourage you to review the privacy policies of any third-party platform through which you book or interact with us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this document and post the revised policy on our website. Continued use of our services after any update constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions, requests, or concerns, please contact us at:

Vikings Don't Cry / Quiver Full Farm LLC
5406 US-23 Hwy, Mars Hill, NC 28754
haley@vikingsdontcry.com
(828) 779-2176
vikingsdontcry.com

We will respond to all privacy requests within 30 days of receipt.